The quality policy of Van Vliet Services B.V. (the workshop of Van Vliet Trucks) is concerned with manufacturing and supplying products and services in accordance with the requirements laid down in the international quality standard ISO 9001:2008.
The requirements involved in this quality standard are laid down in a quality manual. The quality manual sets out Van Vliet Services quality system and contains work instructions specifying the quality of the products and services supplied. The specified requirements focus first and foremost on achieving customer satisfaction by preventing non-conformities at all stages - from manufacture to servicing of new and used trucks.
Since 1996 the ISO certificate has been awarded to Van Vliet by the certification board of SGS Quality Certification Institute. To maintain the validity of the certificate, SGS will carry out follow-up audits of the company.